Remote Identification — IDYou
Resimac now will accept MSA National's IDYou Verification of Identity (VOI) mobile app for both face-to-face AND remote verification of a customer's identity. This move is aligned with the new guidelines recently released by ARNECC, to meet social distancing requirements.
IDYou is a secure tool that provides an assisted approach to capturing all VOI data ensuring the correct information is held and that the quality of information meets compliance standards.
Benefits to brokers and customers
Improved privacy. No more hard copies in your brief case and no more soft copies on your phone or laptop.It's quick! VOI in a matter of minutes.More secure: VOI documents are encrypted, stored on secure servers and requires a unique security code to access reports.Can be done anywhere, anytime.
Set-up access in two easy steps
MSA National will set you up with an account and email you the details. Download the app: Apple or Google Play. Log in to the IDYou App using the username and password that will be emailed to you by MSA National over the next 48 hours.
Watch how it's done
Remote VOI: Click here to watch
In-person VOI: Click here to watch
Submitting the VOI report with your loan application
Once you have completed the VOI, it will automatically save the report on the IDYou App. When you are ready to submit your loan application to Resimac, you will need to go back into the IDYou App, go to that borrower's VOI record and click on 'Prepare Report for Lender' which then displays all lenders who are formally accepting IDYou.
Click here to download samples of the in-person and remote reports for reference.
For more information, please visit www.idyouapp.com.au.